Automated delivery: After payment confirmation (typically 15 minutes), we email your download link automatically. Please check the Spam folder also. If you’ve paid but didn’t receive the email, please check the following:
Crypto/Wallet payments: Confirm the payment actually left your wallet, the full amount was sent, and it went to the correct address.
Other payment methods: Make sure the payment is cleared/confirmed, you used the correct details, and (if required) you included the reference.
If everything looks correct on your end and you still haven’t received your order, email us and we’ll investigate. Please be patient, we usually respond within 48 hours. Thank you for choosing our service!
Do you do custom work?
Yes. Our professional graphic designers can create custom templates (PSD or Ilustrator) from your high-quality scans or photos.
We can also make Selfies, if needed.
Send clear images and the exact details you want (names, dates, numbers, etc.). Email us for more info.
How to pay?
We accept Bitcoin and other cryptocurrencies (Bitcoin Cash, Dash, Dogecoin, Ethereum, Ethereum Classic, Litecoin, Monero, and more).
Credit/Debit Card / PayPal and more: Pay directly at checkout. (2nd Payment method on checkout)
Card → Crypto (if you prefer to pay in crypto): Buy a prepaid crypto voucher or purchase crypto on services like MoonToUp, Dundle, Utorg, Switchere, ChangeNOW, Changelly, CEX.IO. Availability and verification (KYC) vary by service and region.
Google Play Gift Card → Crypto: Buy a Google Play gift card (local store or online sellers like Dundle). Redeem/swap the code for crypto on a marketplace (e.g., LocalCoinSwap), then pay with crypto at checkout.
You can read more on our Payment Page.
Where do I find my files?
After your payment is received and confirmed, we’ll send a confirmation email with your download link. You can also access your files anytime by logging into My Account → Downloads on our website.
Do you deliver finished documents?
We only provide downloadable Photoshop (PSD) templates that you can edit yourself. We don’t deliver printed items.
Where is the verso (back side)?
The verso (back) is included in the same PSD file. In Photoshop, open the Layers panel, hide the Front folder (click the eye icon) and show the Verso folder.
A small number of templates include front only, this is clearly stated in the product description, and the product images show only the front in those cases.
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